Returns, Refunds and Exchanges Policy
Have you registered for a paint party that you are unable to make? Please call me at 517-290-4847 as soon as possible to request a refund!
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
You can return your item to Whimsical pARTy Gallery at 315 N Clinton Ave – Downtown St Johns, MI 48879.
If returning by mail:
1. Please email email@example.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
tiny by design, llc
Returns Department Tracking #
315 M Clinton Ave
St Johns, MI 48879
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items cannot be returned. These items include any artworks that are personalized and custom commissioned/artworks including pet portraits and name paintings.
Merchandise that has been damaged during the return will not be refunded.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
You may exchange art prints for a product of equal size/value. You will not be subject to a restocking fee in this case, but you still be responsible for return shipping.